Support Topics
Click on the game for which you have questions.
- Virtual Pool 4
- Virtual Pool 4 Mac
- Virtual Pool 3 DL
- Virtual Pool Mobile: Android Phone and Tablet
- Virtual Pool Mobile HD: iPad
- Virtual Pool Mobile: iPhone, iPod Touch
- Return Policy
If you cannot find answers you need, contact us at support@celeris.com. Include a full description of the issue.
How do I update Virtual Pool 4 to the latest version
VP4 will check periodically for updates. If available, you will be given download instuctions.
To force a check immediately, press the Check For Update button on the Main Menu.
To get an update or download the full version again:
VP4 will check periodically for updates. If available, you will be given download instuctions.
To force a check immediately, press the Check For Update button on the Main Menu.
To get an update or download the full version again:
- Log into your account at vponline.celeris.com
- Your account is the one you created when you purchased VP4
- When you login you will see your My Account page, press the Charge History tab at the bottom right
- Find your order for VP4 and press Details
- Next to Virtual Pool 4 you will see a blue Download button, press that to download