TOURNAMENT & Community ForumsSupport Topics
Click on the game for which you have questions.
- Virtual Pool 4
- Virtual Pool 4 Mac
- Virtual Pool 3 DL
- Virtual Pool Mobile: Android Phone and Tablet
- Virtual Pool Mobile HD: iPad
- Virtual Pool Mobile: iPhone, iPod Touch
- Return Policy
If you cannot find answers you need, contact us at support@celeris.com. Include a full description of the issue.
Support
for Virtual Pool 3 DL - Windows Versions
Virtual Pool 3 DL runs on Windows 95 & XP & on newer Windows operating systems such as Vista & Win7.Frequently Asked Questions
Installation Questions and Answers
Scroll down to see all of the information provided.
Do I need to have administrator privileges to run the installation?
Yes, you should always install Virtual Pool 3 DL with an account that has administrative privileges.
Yes, you should always install Virtual Pool 3 DL with an account that has administrative privileges.
I get a file corrupt error when trying to execute the VP3 installation. What should I do?
First try turning off your anti-virus software. It may be detecting something it does not like and removing it from the .exe file therefore causing the corruption message. Be sure to turn the anti-virus software back on once you have installed VP3 DL.
If you are still getting a corrupt message, uninstall and reinstall Virtual Pool 3 DL and try again.
First try turning off your anti-virus software. It may be detecting something it does not like and removing it from the .exe file therefore causing the corruption message. Be sure to turn the anti-virus software back on once you have installed VP3 DL.
If you are still getting a corrupt message, uninstall and reinstall Virtual Pool 3 DL and try again.
I'm having problems running the installation exe. It's crashing or hanging when I run it. What should I do?
Some computers may have problems with the self-extracting installer. Run WinZip and open the file named "VP3.exe". Extract the contained files to a temporary directory manually, then run setup.
Some computers may have problems with the self-extracting installer. Run WinZip and open the file named "VP3.exe". Extract the contained files to a temporary directory manually, then run setup.
I upgraded my system and Virtual Pool 3 DL does not run. What can I do.
Virtual Pool 3 DL is only supported through XP SP3. It may run on later version of Windows. You can try setting XP SP3 compatibility mode and see if that works.
Virtual Pool 3 DL is only supported through XP SP3. It may run on later version of Windows. You can try setting XP SP3 compatibility mode and see if that works.