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Support
for Virtual Pool 4, Mac Version
Support information displayed below. Scroll down to see all of the information provided.
I can't aim or stroke the cue and the cursor is showing but there is not in game menu. What's wrong?
Press the Alt key to take down or bring up the cursor. This feature allows you to do things like select play controls on the video playback, or interact with on screen menus like quick reference.
Press the Alt key to take down or bring up the cursor. This feature allows you to do things like select play controls on the video playback, or interact with on screen menus like quick reference.
How to I get the best look and performance for my device?
The first time VP4 runs on your Mac it will run a performance test and do an automatic setting for the room graphics detail level. This is a best attempt to determine the correct setting for your device. But you may want to raise or lower the graphics detail by selecting from the Main or in game menu, Settings/Graphics, and lowering the Graphics settings.
The first time VP4 runs on your Mac it will run a performance test and do an automatic setting for the room graphics detail level. This is a best attempt to determine the correct setting for your device. But you may want to raise or lower the graphics detail by selecting from the Main or in game menu, Settings/Graphics, and lowering the Graphics settings.