TOURNAMENT & Community ForumsSupport Topics
Click on the game for which you have questions.
- Virtual Pool 4
- Virtual Pool 4 Mac
- Virtual Pool 3 DL
- Virtual Pool Mobile: Android Phone and Tablet
- Virtual Pool Mobile HD: iPad
- Virtual Pool Mobile: iPhone, iPod Touch
- Return Policy
If you cannot find answers you need, contact us at support@celeris.com. Include a full description of the issue.
Support
Software Return Policy
Downloadable digital software purchased directly from the Celeris online store
Software purchased from Celeris can be returned for full refund up to 30 days after purchase. Free support is offered (see the support FAQs first) by emailing support@celeris.com.
Software purchased from Celeris can be returned for full refund up to 30 days after purchase. Free support is offered (see the support FAQs first) by emailing support@celeris.com.
Downloadable digital software purchased from 3rd parties such as Apple App Store or Google Play
Refunds can only be given from the store you purchased from and return policy is store specific. Celeris will provide free support for these products (see the support FAQs first) by emailing support@celeris.com.
Refunds can only be given from the store you purchased from and return policy is store specific. Celeris will provide free support for these products (see the support FAQs first) by emailing support@celeris.com.