Support

What to Try First

 First click on the proper product on the left and look at the FAQ page.

You can also check for updates/patch releases on the Download page.

What Next

You can find product specific support information on the panel to the left. Legacy products are listed at the bottom of this page. Always check the readme.txt file in the directory the product is installed.

More Support

You can find more support information by clicking the Community button on the navigation bar above.

Still Having Problems?

If you still have problems email support@celeris.com with a complete description of your problem including the operating system, CPU, memory, and product version number. The product version can usually be found in the about dialog. If the program crashed and a dialog popped up informing you copy all crash information into the email.

Legacy Products

FlixMix

FlixMix is a DOS product that may not run on newer versions of Windows. We recommend upgrading to Ulterior Motive.

Virtual Pool

Virtual Pool is a DOS product and may not run properly on NT base operating systems like Window 2000 and Windows XP. You probably need to run in compatibility mode on XP.

Virtual Pool Windows

Virtual Pool Windows  is an Windows 3.1 version of the original Virtual that should run on all versions of Windows. You probably need to run in compatibility mode on XP.