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Poor Customer Support
Posted: Mon Oct 24, 2011 12:16 pm
by Alden01
I really like this game, but lost sound when I installed OS5. Emailed Customer support about the problem 2 weeks ago and didn't even get an acknowledgement of the letter, never mind an answer.
Re: Poor Customer Support
Posted: Wed Oct 26, 2011 11:39 pm
by 9balldotcom
Apologies for not having received anything on this issue.
Ill forward this post to my contact at Celeris and hopefully youll get a response quickly
Re: Poor Customer Support
Posted: Mon Nov 07, 2011 2:35 pm
by vpeer
A work around for now is to play some music with the Apple music app and then start Virtual Pool. You will now have sound effects. We are working on a new release for iOS 5 plus it will have upgrade, but that will take some time so do the work around for now.