New download

[senorx12562]

I purchased VP4 a few days ago, but was subsequently forced by a (hopefully) unrelated problem to restore my computer, causing me to lose my copy of the game. How can I obtain a new copy without paying another $30.00?

[9balldotcom]

You need to contact support@celeris.com with your details.
In particular your email you used to register your game when you made your initial purchase.

[senorx12562]

I tried that twice, and both times received an "undeliverable" email in response. I have tried a third time and will update you. Thank you.

[senorx12562]

Sure enough, I can't get through using that address. My email is otherwise working fine.

[9balldotcom]

Ive just sent a test email to that address to check it.

Ive had no messages saying that the mail didnt get through

What to do is to mail me your details to hhwgollogly@hotmail.com

If you still have a copy of your original serial number if you kept a record of it as you should have plus your email details that you used to open your account to buy the original serial.

i will forward them to my contact at Celeris.

[senorx12562]

Thanks again for your help. All is resolved, however, when I tried to send a reply to say thank you, it still wouldn't go through as of about 8 minutes ago. Thought you might want to let your contact know.

[9balldotcom]

That sounds like theres something weird going on with your email somehow but no matter as long as your fixed up.