TOURNAMENT & Community ForumsSupport Topics
Click on the game for which you have questions.
- Virtual Pool 3 DL
- Virtual Pool Mobile: Android Phone and Tablet
- Virtual Pool Mobile HD: iPad
- Virtual Pool Mobile: iPhone, iPod Touch
- Virtual Pool Mobile: Windows Mobile Smart Phone
- Virtual Pool Mobile: Windows Mobile Pocket PC
- Virtual Pool Mobile: Palm
- Virtual Pool Mobile: Dell x50v, x51v
- Virtual Pool Mobile: Symbian UIQ
- Virtual Pool Mobile: Symbian Series 60
- Virtual Pool Mobile: Symbian Series 60, 3rd Edition
If you cannot find answers you need, contact us at support@celeris.com. Include a full description of the issue.
Support
for Virtual Pool Mobile, Windows Pocket PC Version
Virtual Pool Mobile runs on all versions of Windows Pocket PC. To get information about your device go to Settings/System/About.The Virtual Pool Mobile version number can be found by starting Virtual Pool Mobile and selecting About from the Main Menu.
Frequently Asked Questions
Installation and Registration Questions and Answers
Scroll down to see all of the information provided.
What should I do if my registration ID does not work?
This is most likely an Owner Name mismatch.
The Owner Name on your Pocket PC must match the Owner Name on your receipt. Check your Owner Name by selecting Start/Settings/Owner Information.
To change Owner Name, select it with the stylus and enter a new name in the Name box. Send your Order number and Owner Name to support@celeris.com and we will send your new registration information.
This is most likely an Owner Name mismatch.
The Owner Name on your Pocket PC must match the Owner Name on your receipt. Check your Owner Name by selecting Start/Settings/Owner Information.
To change Owner Name, select it with the stylus and enter a new name in the Name box. Send your Order number and Owner Name to support@celeris.com and we will send your new registration information.
What should I do if the Installer says "There is not enough space on the mobile device"?
You must free some space or install the game to another destination media, such as a hard drive, alternate memory,or other storage media like Smart Cards or Flash memory. The installation process must copy the file over first and that takes temporary space, the size of the download.
To free space you can remove other programs. Look around with explorer for any "dead" stuff that was left around when programs were removed.
If you are installing to main memory, try stopping all running programs to maximize free program memory.
To free space you can remove other programs. Look around with explorer for any "dead" stuff that was left around when programs were removed.
If you are installing to main memory, try stopping all running programs to maximize free program memory.
Why does my installation from my desktop computer fail with a File Not Copied message?
This means that you are probably out of storage space on your device. If your installing from your desktop computer, you need 22 MB free storage for Virtual Pool Mobile for Pocket PC . Though Virtual Pool Mobile does not use this much storage the installer copies the file over first so you need extra space.
If installing into main memory the installer will borrow space from the program memory. When installing in alternate memory or a storage card it uses the same media for the temporary storage.
This means that you are probably out of storage space on your device. If your installing from your desktop computer, you need 22 MB free storage for Virtual Pool Mobile for Pocket PC . Though Virtual Pool Mobile does not use this much storage the installer copies the file over first so you need extra space.
If installing into main memory the installer will borrow space from the program memory. When installing in alternate memory or a storage card it uses the same media for the temporary storage.